State Farm® Insurance Agent Victoria Hood

"⭐️⭐️⭐️⭐️⭐️ WOW — Ms. Hood and her team are amazing! I had been with another State Farm agent for over five years, and during that time, my rate skyrocketed after a few accidents that were proven not to be my fault. I kept asking my previous agent to look into it, but they insisted everything was “correct.” For 18 long months, I paid nearly $900 a month and knew something wasn’t right. Then I found Ms. Hood and her incredible team. They not only took the time to listen and understand my situation, but they actually found and fixed the issue almost immediately! After more than a year of frustration, they solved it in just days. My rate dropped by nearly $200 right away, and it’s expected to go down even more once the remaining corrections process. I couldn’t be more grateful — you all are truly my heroes! 🙌 ☕️🥛 (Raising my cup of coffee and milk because that’s the only thing safe to drink and drive with 🤪)"

"Making phone calls to your insurance company usually seems daunting, but I do NOT feel this way when it comes to Victoria Hood State Farm. Every employee they have here is so amazing to talk to! They are incredibly helpful, personable and efficient. All the stars to this branch! I absolutely love that they are my insurance company."

"Great service from Mackenzie. She’s easy to work with and fast."

"Mackenzie was incredibly helpful via text, email, and phone. She found lots of savings and actually cared about my family and I. Even more admirable was her patience with my lack of communication around travel and busy schedules. I fully recommend working with her!"

"Worked with Mackenzie and she was extremely wonderful and easy to work with. We were frustrated by our current premiums and Mackenzie helped us Save a lot of money while matching the current coverage that we had with our previous insurance company. Mackenzie was super helpful, very responsive, and make the process simple. She offered to step through the process and definitely went above and beyond."

"Stellar team! Tori and her staff are so prompt and help save a ton of money. Dave is amazing and have loved having him help us!!"

"Mackenzie at State Farm was absolutely wonderful to work with! She was so considerate of my situation and made the process of switching providers simple and stress-free. As a young adult new to all of this, insurance can feel intimidating, but Mackenzie took the time to get to know me, explain everything clearly, and run multiple quotes to find me the best coverage and deal. What really stood out was how genuine she was—any upselling came from a place of true care for making sure I was properly protected, not just trying to make a sale. That kind of professionalism mixed with kindness is rare, and it made me feel confident in every decision. I highly recommend Mackenzie to anyone looking to switch providers or get started with insurance. She truly goes above and beyond for her clients, and I’m so grateful I found her!"

"Madeline was AMAZING!! A tremendous help! Got me what I needed without trying to oversell, and she was extremely courteous and understanding. Highly recommend these gals!!"

"Mackenzie Parker at State Farm was absolutely wonderful to work with! She took care of all of my insurance needs quickly and thoroughly, making the whole process stress-free. Mackenzie was extremely kind, patient, and attentive, taking the time to explain everything clearly and making sure I felt comfortable with each step. It’s rare to find someone so professional yet genuinely caring—she truly goes above and beyond for her clients. I couldn’t recommend her more highly!"

"Had a wonderful experience getting a quote, provided options to save on my auto insurance and helped me getting my auto insurance switched to State Farm and called my other insurance company to let them know I was switching insurance companies."

"Mckenzie was great everything we spoke, has a very pleasant voice."

"Mackenzie helped my boyfriend and I easily switch over our car insurance and even got my rate down by over half of what I used to pay! She was really thorough and followed up with us frequently for any questions we had. Mackenzie made the process easy and she was extremely nice to work with! We highly recommend!"

"Mackenzie was exceptional! She was professional, down to earth, kind and helpful & I really felt cared for as a client. Highly recommend for anyone needing great customer service!"

"Always so helpful and quick to answer all my questions!"

"I cannot say enough good things about my new State Farm representative, Victoria Hood! After a very frustrating experience with a previous agent, I felt completely overwhelmed and stuck. Thankfully, I was connected with Victoria who went above and beyond to straighten everything out. She was professional, responsive, and genuinely cared about helping me get back on track. What could have been a stressful and costly situation was handled quickly and with compassion. I finally feel confident that I’m in good hands with State Farm thanks to her! Highly recommend"

"Thank you Victoria and team members for all the you have done to assist me. My daughter and I had accidents in our vehicles and this team helped us and answered any questions that I had. They also helped me make sure that I had the best policy that suited our needs. Thank you to everyone!!"

"Everyone I’ve had contact with at this office has been so nice and extremely helpful. We switched from another insurance after 20+ years and have been extremely happy with State Farm, and Victoria Hood’s office in particular!"

"Victoria, Hood‘s office is great. They’re very genuine and honest. Mackenzie helped me with getting my policies fixed because I was lied to at the office I was with for years thank you so much, Mackenzie and the Victoria, Hood‘s office for all of the help I would definitely recommend if you want honesty"

"Very satisfied with the team that comes from this office year after year."

"I reached out to Victoria Hood State Farm recently and was thrilled with how much they are saving me over my current policy. Mackenzie answered the phone and she was very patient and knowledgeable about my questions. She explained various options and we found the best fit for me and my family. I had no idea how much I was over spending on insurance. Looks like I am going to save around $400 this year and more next year. Thank you Mackenzie and Victoria State Farm."

"Mackenzie was very nice and informative. Thank you Mackenzie for taking care of all my insurance needs!😊"

"Victoria Hood’s office is amazing to work with!"

"Mackenzie was so great to work with! She talked me through the details of what my insurance policy entailed, as well as what I wasn’t being covered with (and thought I was) by my previous insurance policy. Not only did she end up saving us over $100/month from what we were paying, she got us better coverage! HIGHLY recommend Mackenzie at State Farm."

"Thank you, Madeline, for your superb customer service at Victoria Hood Agency for State Farm Insurance. I called to give my odometer reading on my Kia and renew my policy. Madeline was very helpful in reviewing my existing coverage and she gave me a very good quote. Thank you, Victoria Hood State Farm for having a dedicated staff that cares about your customer."

"There’s nothing more that BUMS me out, like dealing with insurance quotes/prices.. whatever… HOWEVER.. Mackenzie at Victoria Hood State Farm absolutely CRUSH and set me up with a brand new, better looking, money saving policy..Seriously, if you’re in the market for Insurance look no further than Mackenzie at Victoria Hood State Farm. She’s the best."