
State Farm® Insurance Agent Victoria Hood
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Simi Wakawa
August 25, 2025
"Had a wonderful experience getting a quote, provided options to save on my auto insurance and helped me getting my auto insurance switched to State Farm and called my other insurance company to let them know I was switching insurance companies."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Elizabeth j Coats Harrison
August 25, 2025
"Mckenzie was great everything we spoke, has a very pleasant voice."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
alyssa lukas
August 22, 2025
"Mackenzie helped my boyfriend and I easily switch over our car insurance and even got my rate down by over half of what I used to pay! She was really thorough and followed up with us frequently for any questions we had. Mackenzie made the process easy and she was extremely nice to work with! We highly recommend!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Clint Cleveland
August 21, 2025
"Mackenzie was exceptional! She was professional, down to earth, kind and helpful & I really felt cared for as a client. Highly recommend for anyone needing great customer service!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kaylee Duren
August 18, 2025
"Always so helpful and quick to answer all my questions!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Lauren McConnell
August 17, 2025
"I cannot say enough good things about my new State Farm representative, Victoria Hood! After a very frustrating experience with a previous agent, I felt completely overwhelmed and stuck. Thankfully, I was connected with Victoria who went above and beyond to straighten everything out. She was professional, responsive, and genuinely cared about helping me get back on track. What could have been a stressful and costly situation was handled quickly and with compassion. I finally feel confident that I’m in good hands with State Farm thanks to her! Highly recommend"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Daleai Robinson
August 14, 2025
"Thank you Victoria and team members for all the you have done to assist me. My daughter and I had accidents in our vehicles and this team helped us and answered any questions that I had. They also helped me make sure that I had the best policy that suited our needs. Thank you to everyone!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kelly Haley
August 11, 2025
"Everyone I’ve had contact with at this office has been so nice and extremely helpful. We switched from another insurance after 20+ years and have been extremely happy with State Farm, and Victoria Hood’s office in particular!"
"Thank you so much for your 5-star review! My State Farm team and I are happy to be your good neighbor! :)"
Elisha Novack
July 22, 2025
"Victoria, Hood‘s office is great. They’re very genuine and honest. Mackenzie helped me with getting my policies fixed because I was lied to at the office I was with for years thank you so much, Mackenzie and the Victoria, Hood‘s office for all of the help I would definitely recommend if you want honesty"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Nicole Stutts
July 16, 2025
"Very satisfied with the team that comes from this office year after year."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Steven Parker
July 16, 2025
"I reached out to Victoria Hood State Farm recently and was thrilled with how much they are saving me over my current policy. Mackenzie answered the phone and she was very patient and knowledgeable about my questions. She explained various options and we found the best fit for me and my family. I had no idea how much I was over spending on insurance. Looks like I am going to save around $400 this year and more next year. Thank you Mackenzie and Victoria State Farm."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Teresa
July 16, 2025
"Mackenzie was very nice and informative. Thank you Mackenzie for taking care of all my insurance needs!😊"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
vikki mckay
July 10, 2025
"Victoria Hood’s office is amazing to work with!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
April Wise
July 8, 2025
"Mackenzie was so great to work with! She talked me through the details of what my insurance policy entailed, as well as what I wasn’t being covered with (and thought I was) by my previous insurance policy. Not only did she end up saving us over $100/month from what we were paying, she got us better coverage! HIGHLY recommend Mackenzie at State Farm."
"Thank you SO much, April! It is our pleasure to help you with your insurance needs!"
Kat Johnson
July 7, 2025
"Thank you, Madeline, for your superb customer service at Victoria Hood Agency for State Farm Insurance. I called to give my odometer reading on my Kia and renew my policy. Madeline was very helpful in reviewing my existing coverage and she gave me a very good quote. Thank you, Victoria Hood State Farm for having a dedicated staff that cares about your customer."
"Thank you so much for your kind words, Kat! We are so happy to help you with your insurance needs!"
J. H.
July 1, 2025
"There’s nothing more that BUMS me out, like dealing with insurance quotes/prices.. whatever… HOWEVER.. Mackenzie at Victoria Hood State Farm absolutely CRUSH and set me up with a brand new, better looking, money saving policy..Seriously, if you’re in the market for Insurance look no further than Mackenzie at Victoria Hood State Farm. She’s the best."
"WOW! Thank you so much for your 5-star review!!!! We are more than happy to be your good neighbor and help with your insurance needs!"
Eric Topolewski
June 26, 2025
"Mackenzie Parker is great! Knowledgeable and very helpful. One of the best representatives I’ve had the pleasure of speaking to."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lisa Higgins
June 24, 2025
"I called Victoria Hood and Mackenzie answered and was the most delightful person. She made my obtaining auto insurance a breeze and was so helpful and efficient. I will go to back for all my insurance needs."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs!"
Darby Hinson
June 5, 2025
"I have been with Victoria for over 2 years now and have always been satisfied. Absolutely recommend! Such a wonderful person and always so helpful whenever I need it."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Charles Lopez
May 7, 2025
"Great communication, very informative. They do their best to help benefit the customer."
"Thank you so much!!!"
Matthew Kane
May 3, 2025
"Professional, kind, and courteous agents. They really work for you to get competitive rates."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
James Shahan
May 1, 2025
"Victoria and her staff have over the last 10 years provided excellence in service, and a true caring towards their customers."
"We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs! If there is ever anything you need help with, please let us know!"
Scott Sampson
April 20, 2025
"Each employee we have interacted with has been knowledgeable, courteous and helpful."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Joshua L Alexander
March 18, 2025
"Victoria and her team are absolutely wonderful. A top notch group of incredibly personable people who are kind and helpful in every crucial aspect of getting your insurance questions answered. Kendall was my first POC and she made me feel at ease with the process of shifting insurances from MI to TN. After the process was completed, Victoria called me personally and welcomed me to the area and asked questions about who I am and what I do. Unparalleled connection to any vendor I use for any other kind of necessary service. Truly 10/10!"
"Joshua, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs! Thank you for your kind words and the time and detail you put into your review! If there is anything else we can do to help, please let us know!"
Karen
March 11, 2025
"Mallori Conley is amazing! She is very knowledgeable and professional. She answered all my questions. I look forward to talking with her again."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"