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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Micah Blount

Micah Blount

November 20, 2024

5  out of  5
rating by Micah Blount
"Victoria and Team are great!"
We responded:
"Thank you so much for the 5 star review, Micah! We appreciate your business and look forward to helping you and your family with your insurance needs!"
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Jake Taylor

November 14, 2024

5  out of  5
rating by Jake Taylor
"Incredible insurance agent and just as good of a supporting staff. Have worked with Victoria and her staff for quite some time and have always been impressed with their communication and customer service."
We responded:
"Thank you so much, Jake! We take pride in helping our customers with their insurance needs. Thank you for being a loyal State Farm customer!"
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Jansen Nabors

November 13, 2024

5  out of  5
rating by Jansen Nabors
"Amazing insurance agency! Mallori, Kendall & Madeline are all great, informative, knowledgable & very communicative. Highly recommend!"
We responded:
"Jansen, thank you so much for your 5 star review! We strive to provide our customers with exceptional service when it comes to their insurance needs!"
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Indigo Wilding

October 25, 2024

5  out of  5
rating by Indigo Wilding
"I can't say enough good things about Victoria Hood's State Farm office! From the moment I reached out, the entire team made the process so smooth and stress-free. They are incredibly knowledgeable and took the time to explain all of my options for life, home and auto insurance, ensuring I made the best decision for my family. Victoria and her staff are not only professional but genuinely care about their clients. The customer service is exceptional – prompt, friendly, and always willing to go the extra mile. Highly recommend this office for all your insurance needs!"
We responded:
"Indigo, thank you so much for your detailed and kind feedback! We’re delighted to hear that our team made the process of assisting you with your insurance policy smooth. Your recommendation means a lot to us! If you need anything further or have any more questions, don’t hesitate to reach out. We look forward to continuing to serve you! - Victoria"
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Kirstie Lee

September 9, 2024

5  out of  5
rating by Kirstie Lee
"We received fabulous service from Aaron - as newcomers to the US he was super helpful at answering all our questions and getting us set up with all our insurance needs. I would highly recommend them."
We responded:
"Kristie, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Victoria"
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Laura Jean Johnson

September 7, 2024

5  out of  5
rating by Laura Jean Johnson
"Stellar team! Tori and her staff are so prompt and help save a ton of money."
We responded:
"Laura, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Victoria"
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Eva Harley

September 5, 2024

5  out of  5
rating by Eva Harley
"Madeline was so helpful and kind. Thank you Madeline!"
We responded:
"Eva, I’m happy to hear Madeline took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Victoria "
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Deonte Wilson

September 1, 2024

5  out of  5
rating by Deonte Wilson
"To Makilion and the State Farm team, the patience with my questioning and the support that followed…it was all greatly and very much appreciated. Thank you for the service!"
We responded:
"Deonte, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Victoria"
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Adam Hughes

August 28, 2024

5  out of  5
rating by Adam Hughes
"Great team. Highly recommend!"
We responded:
"Adam, I am so grateful to have such a terrific team behind me each day! Thank you for recommending our State Farm Agency! - Victoria "
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Grayson Gibson

August 28, 2024

5  out of  5
rating by Grayson Gibson
"Service was exceptional! Highly recommend this team, they make the insurance process easy!"
We responded:
"Grayson, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Victoria"
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Paul Gorham

August 28, 2024

5  out of  5
rating by Paul Gorham
"Great team & service. If you need insurance go see the team!!"
We responded:
"Paul, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Victoria"
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Parks Wallace

August 28, 2024

5  out of  5
rating by Parks Wallace
"I had a very great experience! Killion was very helpful towards me which made my experience even better. I will definitely recommend coming here to my friends and family"
We responded:
"Hello, I appreciate your kind review. We always want these processes to be smooth and transparent. The efficiency and integrity in which we conduct our services will always remain of importance to this team. - Victoria"
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Emma Exton

August 28, 2024

5  out of  5
rating by Emma Exton
"Receptionist Madeline Jackson was extremely helpful to both me and my husband. She went out of her way to ensure a great experience, as she is both knowledgeable and personable."
We responded:
"Emma, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - Victoria"
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Landon Williams

August 28, 2024

5  out of  5
rating by Landon Williams
"I was assisted by Makilion McGowan. He was very helpful, kind, and knowledgeable. He answered every question I had!"
We responded:
"Landon, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Victoria"
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C Bar

August 28, 2024

5  out of  5
rating by C Bar
"Aaron provided great customer service as he was patient, kind and very good at answering my abundance of questions. Keep up the great work, Aaron!"
We responded:
"Hello, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Victoria"
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Kevin Townsend II

August 28, 2024

5  out of  5
rating by Kevin Townsend II
"I’m very satisfied with the customer service especially from Kilion! He was very helpful!"
We responded:
"Kevin, our efficiency of service comes easy when we love helping our customers! Thank you so much! - Victoria"
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Ethan Woodland

August 28, 2024

5  out of  5
rating by Ethan Woodland
"I was aided by Makilion Mcgowan and he was very accommodating. He tries his hardest to meet your needs and is super cordial!"
We responded:
"Ethan, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - Victoria "
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Zach Baker

August 28, 2024

5  out of  5
rating by Zach Baker
"I had excellent customer service!"
We responded:
"Zach, thank you for the five stars! - Victoria"
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Nick Benson

August 28, 2024

5  out of  5
rating by Nick Benson
"Kilion is the best"
We responded:
"Nick, we appreciate the five stars! - Victoria"
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Chris

August 22, 2024

5  out of  5
rating by Chris
"Victoria Hood State Farm has always been attentive to my insurance needs and has always provided excellent customer service."
We responded:
"Chris, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Victoria"
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Lettie Williams

August 16, 2024

5  out of  5
rating by Lettie Williams
"I was assisted by Madeline Jackson and she was so helpful! Super friendly and personable as well."
We responded:
"Lettie, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Victoria"
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Arie Donaldson

August 16, 2024

5  out of  5
rating by Arie Donaldson
"Awesome 👍 Five Star. I could go on and on. I have mainly dealt with Mallori and what a blessing. I recently drove an hour and a half to meet the pleasant voice that I hear every single time I have called. She takes customer service to the next level and always responds promptly. Mallori is as genuine as they come and will do everything she can to help you with whatever Insurance coverage you need. First class all the way."
We responded:
"Arie, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Victoria"
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Hazel Blessing

July 29, 2024

5  out of  5
rating by Hazel Blessing
"Everyone at the office has been so kind and wonderful prompt response total patients everyone was so knowledgeable and helpful truly enjoyed working with them over the years"
We responded:
"Hazel, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Victoria"
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Sarah Rinehart

July 25, 2024

5  out of  5
rating by Sarah Rinehart
"After purchasing a new home we began looking for quotes on home and auto policies. We had been with our current company for over 30 years. Jude was extremely helpful answering questions, providing suggestions etc. He was also friendly and professional. We were extremely pleased with the savings that State Farm provided. I would definitely recommend this agency."
We responded:
"Sarah, you’re the perfect match for my team and I. We appreciate you and your family trusting our team to handle your insurance needs. - Victoria"
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Jason Howell

July 24, 2024

5  out of  5
rating by Jason Howell
"Victoria and her team are excellent!!!"
We responded:
"Jason, I know we will continue to give you the best experiences possible! Thank you for sharing. - Victoria"