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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joshua L Alexander

March 18, 2025

5  out of  5
rating by Joshua L Alexander
"Victoria and her team are absolutely wonderful. A top notch group of incredibly personable people who are kind and helpful in every crucial aspect of getting your insurance questions answered. Kendall was my first POC and she made me feel at ease with the process of shifting insurances from MI to TN. After the process was completed, Victoria called me personally and welcomed me to the area and asked questions about who I am and what I do. Unparalleled connection to any vendor I use for any other kind of necessary service. Truly 10/10!"
We responded:
"Joshua, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs! Thank you for your kind words and the time and detail you put into your review! If there is anything else we can do to help, please let us know!"
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Jonathan Peters

March 7, 2025

5  out of  5
rating by Jonathan Peters
"Great attention to detail, quick to respond, and a generally pleasant person! Thanks for being a good partner, Tori."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Armaundo Hernandez

March 1, 2025

5  out of  5
rating by Armaundo Hernandez
"I love this establishment and what they offer and the way they run a tight shift to ensure my insurance coverage accurate and efficient for me and my family. I can sleep well knowing I have amazing team that’s going take care of me and my family ,if Heaven forbid I’m not able with life insurance, or home invasions with renters insurance, as well as unemployment insurance if I get hurt I get a little help to ease the struggle of bills as I get back on my feet 🦶, I sincerely appreciate and recommend State Farm especially this establishment Victoria has driven team members strong 💪 at work like Mallory and Tori tending to my every question and concerns. If you’re thinking about it, then Don’t Wait call 📞"
We responded:
"Thank you so much, Armaundo! We always enjoy speaking with you and are so happy that you chose to do business with us!"
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Susie Malone

February 14, 2025

5  out of  5
rating by Susie Malone
"everyone at Victoria hood State Farm was marvelous. I’d like to especially recognize Dave Smith, who I worked with twice. Dave was professional, knowledgeable, and empathetic to my needs. I would highly recommend this agency and especially Mr. Smith."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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CHARLES BARNETTE

January 31, 2025

5  out of  5
rating by CHARLES BARNETTE
"THIS OFFICE AN AGENTS ARE THE BEST HANDS DOWN AN SO IS STATE FARM ARON WAS GREAT IN MAKING SURE I HAD ALL I NEEDED AN MADELINE IS #1 EXCELLENT SERVICE TAKING CARE OF MY ACCIDENT MAKING SURE I WAS COVERED ON MY RENTAL DURING AN AFTER SETTLEMENT U GUYS SF ARE BEST 🌺TGE🦁🦅🐑"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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William Watson

January 24, 2025

5  out of  5
rating by William Watson
"Hail damage claim. The entire process was very efficient and worry free. I recommend Victoria Hood for all of your insurance needs."
We responded:
"William, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Victoria"
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Jansen Nabors

November 13, 2024

5  out of  5
rating by Jansen Nabors
"Amazing insurance agency! Mallori, Kendall & Madeline are all great, informative, knowledgable & very communicative. Highly recommend!"
We responded:
"Jansen, thank you so much for your 5 star review! We strive to provide our customers with exceptional service when it comes to their insurance needs!"
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Kirstie Lee

September 9, 2024

5  out of  5
rating by Kirstie Lee
"We received fabulous service from Aaron - as newcomers to the US he was super helpful at answering all our questions and getting us set up with all our insurance needs. I would highly recommend them."
We responded:
"Kristie, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Victoria"
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Laura Jean Johnson

September 7, 2024

5  out of  5
rating by Laura Jean Johnson
"Stellar team! Tori and her staff are so prompt and help save a ton of money."
We responded:
"Laura, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Victoria"
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Deonte Wilson

September 1, 2024

5  out of  5
rating by Deonte Wilson
"To Makilion and the State Farm team, the patience with my questioning and the support that followed…it was all greatly and very much appreciated. Thank you for the service!"
We responded:
"Deonte, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Victoria"
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Grayson Gibson

August 28, 2024

5  out of  5
rating by Grayson Gibson
"Service was exceptional! Highly recommend this team, they make the insurance process easy!"
We responded:
"Grayson, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Victoria"
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Emma Exton

August 28, 2024

5  out of  5
rating by Emma Exton
"Receptionist Madeline Jackson was extremely helpful to both me and my husband. She went out of her way to ensure a great experience, as she is both knowledgeable and personable."
We responded:
"Emma, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - Victoria"
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Landon Williams

August 28, 2024

5  out of  5
rating by Landon Williams
"I was assisted by Makilion McGowan. He was very helpful, kind, and knowledgeable. He answered every question I had!"
We responded:
"Landon, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Victoria"