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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elisha Novack

July 22, 2025

5  out of  5
rating by Elisha Novack
"Victoria, Hood‘s office is great. They’re very genuine and honest. Mackenzie helped me with getting my policies fixed because I was lied to at the office I was with for years thank you so much, Mackenzie and the Victoria, Hood‘s office for all of the help I would definitely recommend if you want honesty"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nicole Stutts

July 16, 2025

5  out of  5
rating by Nicole Stutts
"Very satisfied with the team that comes from this office year after year."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Steven Parker

July 16, 2025

5  out of  5
rating by Steven Parker
"I reached out to Victoria Hood State Farm recently and was thrilled with how much they are saving me over my current policy. Mackenzie answered the phone and she was very patient and knowledgeable about my questions. She explained various options and we found the best fit for me and my family. I had no idea how much I was over spending on insurance. Looks like I am going to save around $400 this year and more next year. Thank you Mackenzie and Victoria State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Teresa

July 16, 2025

5  out of  5
rating by Teresa
"Mackenzie was very nice and informative. Thank you Mackenzie for taking care of all my insurance needs!😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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vikki mckay

July 10, 2025

5  out of  5
rating by vikki mckay
"Victoria Hood’s office is amazing to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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April Wise

July 8, 2025

5  out of  5
rating by April Wise
"Mackenzie was so great to work with! She talked me through the details of what my insurance policy entailed, as well as what I wasn’t being covered with (and thought I was) by my previous insurance policy. Not only did she end up saving us over $100/month from what we were paying, she got us better coverage! HIGHLY recommend Mackenzie at State Farm."
We responded:
"Thank you SO much, April! It is our pleasure to help you with your insurance needs!"
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Kat Johnson

July 7, 2025

5  out of  5
rating by Kat Johnson
"Thank you, Madeline, for your superb customer service at Victoria Hood Agency for State Farm Insurance. I called to give my odometer reading on my Kia and renew my policy. Madeline was very helpful in reviewing my existing coverage and she gave me a very good quote. Thank you, Victoria Hood State Farm for having a dedicated staff that cares about your customer."
We responded:
"Thank you so much for your kind words, Kat! We are so happy to help you with your insurance needs!"
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J. H.

July 1, 2025

5  out of  5
rating by J. H.
"There’s nothing more that BUMS me out, like dealing with insurance quotes/prices.. whatever… HOWEVER.. Mackenzie at Victoria Hood State Farm absolutely CRUSH and set me up with a brand new, better looking, money saving policy..Seriously, if you’re in the market for Insurance look no further than Mackenzie at Victoria Hood State Farm. She’s the best."
We responded:
"WOW! Thank you so much for your 5-star review!!!! We are more than happy to be your good neighbor and help with your insurance needs!"
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Eric Topolewski

June 26, 2025

5  out of  5
rating by Eric Topolewski
"Mackenzie Parker is great! Knowledgeable and very helpful. One of the best representatives I’ve had the pleasure of speaking to."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lisa Higgins

June 24, 2025

5  out of  5
rating by Lisa Higgins
"I called Victoria Hood and Mackenzie answered and was the most delightful person. She made my obtaining auto insurance a breeze and was so helpful and efficient. I will go to back for all my insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs!"
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Darby Hinson

June 5, 2025

5  out of  5
rating by Darby Hinson
"I have been with Victoria for over 2 years now and have always been satisfied. Absolutely recommend! Such a wonderful person and always so helpful whenever I need it."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Charles Lopez

May 7, 2025

5  out of  5
rating by Charles Lopez
"Great communication, very informative. They do their best to help benefit the customer."
We responded:
"Thank you so much!!!"
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Matthew Kane

May 3, 2025

5  out of  5
rating by Matthew Kane
"Professional, kind, and courteous agents. They really work for you to get competitive rates."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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James Shahan

May 1, 2025

5  out of  5
rating by James Shahan
"Victoria and her staff have over the last 10 years provided excellence in service, and a true caring towards their customers."
We responded:
"We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs! If there is ever anything you need help with, please let us know!"
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Scott Sampson

April 20, 2025

5  out of  5
rating by Scott Sampson
"Each employee we have interacted with has been knowledgeable, courteous and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Joshua L Alexander

March 18, 2025

5  out of  5
rating by Joshua L Alexander
"Victoria and her team are absolutely wonderful. A top notch group of incredibly personable people who are kind and helpful in every crucial aspect of getting your insurance questions answered. Kendall was my first POC and she made me feel at ease with the process of shifting insurances from MI to TN. After the process was completed, Victoria called me personally and welcomed me to the area and asked questions about who I am and what I do. Unparalleled connection to any vendor I use for any other kind of necessary service. Truly 10/10!"
We responded:
"Joshua, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs! Thank you for your kind words and the time and detail you put into your review! If there is anything else we can do to help, please let us know!"
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Karen

March 11, 2025

5  out of  5
rating by Karen
"Mallori Conley is amazing! She is very knowledgeable and professional. She answered all my questions. I look forward to talking with her again."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amy McClellan

March 11, 2025

5  out of  5
rating by Amy McClellan
"I cannot say enough about the service Mallori Conley provided me. She never tired of my questions, knows her stuff and made me laugh about a not very funny topic— insurance! Victoria Hood State Farm is the place to go!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jonathan Peters

March 7, 2025

5  out of  5
rating by Jonathan Peters
"Great attention to detail, quick to respond, and a generally pleasant person! Thanks for being a good partner, Tori."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shawn Rennie

March 6, 2025

5  out of  5
rating by Shawn Rennie
"Victoria and her team have always been there for me through my automotive trials and tribulations. They are the best insurance agents I’ve ever worked with and I’m old!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Armaundo Hernandez

March 1, 2025

5  out of  5
rating by Armaundo Hernandez
"I love this establishment and what they offer and the way they run a tight shift to ensure my insurance coverage accurate and efficient for me and my family. I can sleep well knowing I have amazing team that’s going take care of me and my family ,if Heaven forbid I’m not able with life insurance, or home invasions with renters insurance, as well as unemployment insurance if I get hurt I get a little help to ease the struggle of bills as I get back on my feet 🦶, I sincerely appreciate and recommend State Farm especially this establishment Victoria has driven team members strong 💪 at work like Mallory and Tori tending to my every question and concerns. If you’re thinking about it, then Don’t Wait call 📞"
We responded:
"Thank you so much, Armaundo! We always enjoy speaking with you and are so happy that you chose to do business with us!"
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Susie Malone

February 14, 2025

5  out of  5
rating by Susie Malone
"everyone at Victoria hood State Farm was marvelous. I’d like to especially recognize Dave Smith, who I worked with twice. Dave was professional, knowledgeable, and empathetic to my needs. I would highly recommend this agency and especially Mr. Smith."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Parker Pedersen

February 7, 2025

5  out of  5
rating by Parker Pedersen
"Mallori Conley is an outstanding State Farm agent! She is incredibly kind, professional, and responsive. She went above and beyond to assist me on a Saturday when I needed last-minute car insurance and even resolved issues caused by another branch. Highly recommend her exceptional service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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CHARLES BARNETTE

January 31, 2025

5  out of  5
rating by CHARLES BARNETTE
"THIS OFFICE AN AGENTS ARE THE BEST HANDS DOWN AN SO IS STATE FARM ARON WAS GREAT IN MAKING SURE I HAD ALL I NEEDED AN MADELINE IS #1 EXCELLENT SERVICE TAKING CARE OF MY ACCIDENT MAKING SURE I WAS COVERED ON MY RENTAL DURING AN AFTER SETTLEMENT U GUYS SF ARE BEST 🌺TGE🦁🦅🐑"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gracie Free

January 31, 2025

5  out of  5
rating by Gracie Free
"always a pleasure talking to kendall &’ it was my first time talking to mallory today. they are both personal and professional and always make sure all the information i need is available. would definitely recommend to anyone"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"